System Status

Dropbox Service Disruption

Incident Report for Dropbox

Resolved

One of our payment providers suffered a DNS outage (most likely as part of an Internet-wide DDoS issue) causing Dropbox not to be able to process new payments for a short time. This issue was quickly resolved. Access to product features and/or user data was not impacted.

Posted Oct 21, 2016 - 18:37 UTC

Investigating

Dropbox is currently experiencing a service disruption.

Our engineering team is working to identify the root cause and implement a solution as quickly as possible. Many users may be affected.

We apologize for the inconvenience and will send an additional update in 30 minutes.

Posted Oct 21, 2016 - 17:55 UTC