Investigating - We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Sep 03, 2026 - 22:13 UTC
Website
Operational
Desktop Application
Operational
Mobile Application
Operational
API
Operational
Paper
Operational
Passwords
Operational
Dash
Operational
Protect
Operational
Replay
Operational
DocSend
Operational
MCP Server
Operational
Support Services
Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 4, 2026
No incidents reported today.
Sep 3, 2026
Unresolved incident: Customer support via telephone may be unavailable for some users.
Resolved -
This incident has been resolved.
Aug 26, 11:01 UTC
Investigating -
We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Aug 25, 23:14 UTC