Investigating - We're currently experiencing issues with phone services due to a wider AWS outage. We are investigating and will share another update shortly.
Sep 03, 2026 - 22:13 UTC
Website Operational
Desktop Application Operational
Mobile Application Operational
API Operational
Paper Operational
Passwords Operational
Dash Operational
Protect Operational
Replay Operational
DocSend Operational
MCP Server Operational
Support Services Degraded Performance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Sep 4, 2026

No incidents reported today.

Sep 3, 2026

Unresolved incident: Customer support via telephone may be unavailable for some users.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

Aug 27, 2026

No incidents reported.

Aug 26, 2026

Resolved - This incident has been resolved.
Aug 26, 11:01 UTC
Investigating - We are currently experiencing issues with the Items and Reports areas in Dropbox Protect, resulting in intermittent failures for some users. We are working to resolve the issue as quickly as possible. Thank you for your patience.
Aug 25, 23:14 UTC

Aug 25, 2026

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

Resolved - This incident has been resolved.
Aug 21, 15:12 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 21, 14:26 UTC
Identified - The issue has been identified and a fix is being implemented.
Aug 21, 14:15 UTC
Investigating - Dropbox is not working as expected for some users. We’re working to fix the problem as quickly as we can.
Aug 21, 13:18 UTC