Paper editor disconnecting/failing to save changes

Incident Report for Dropbox

Resolved

We’re back! Paper up and running. Thanks for bearing with us.
Posted Aug 20, 2020 - 01:50 UTC

Identified

We’re getting closer to a solution. Our engineering team is working to resolve this problem. Check back for an update shortly.
Posted Aug 20, 2020 - 01:37 UTC

Update

Our engineers are working to fix this problem. Paper should be back to normal shortly. Check back for an update soon.
Posted Aug 20, 2020 - 01:03 UTC

Investigating

Dropbox Paper is not saving changes for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.
Posted Aug 20, 2020 - 00:31 UTC
This incident affected: Paper.