Dropbox desktop application may not be working as expected

Incident Report for Dropbox

Resolved

This incident has been resolved.
Posted Apr 27, 2024 - 01:58 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 26, 2024 - 02:22 UTC

Update

We are continuing to work on a fix for this issue.
Posted Apr 25, 2024 - 08:36 UTC

Identified

The problem has been identified as occurring when launching the Dropbox Desktop app without network connectivity. For most users, restarting the desktop app after connecting to a network should resolve the issue.
Posted Apr 24, 2024 - 16:24 UTC

Investigating

Dropbox desktop application may not be starting up as expected for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly.
Posted Apr 24, 2024 - 15:30 UTC
This incident affected: Desktop Application.
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